mcw afflicted's Privacy Policy

This privacy policy ("Policy") applies to all services on the mcw afflicted platform — including the website, mobile application, and any related digital channels. "Personal information" as used in this policy means any information that can identify a specific individual.

This policy is an integral part of mcw afflicted's Terms and Conditions. By using the site, you are considered to have agreed to the terms set out in this policy. If you do not agree with this policy, please refrain from using the platform.

mcw afflicted collects information from various sources. Below is a breakdown of what type of information is collected at each stage.

2.1 Information Collected at Registration

When creating an account, you are required to provide the following information:

• Full name and date of birth (for age verification)
• Username and password
• Email address
• Mobile number
• Country of residence

2.2 Information Collected for Identity Verification

To maintain a safe and responsible environment, mcw afflicted may request certain documents during account verification:

• Copy of national ID card or passport
• Proof of residence (utility bill or bank statement)
• Mobile wallet verification details (bKash, Nagad, Rocket, or Upay)

2.3 Automatically Collected Information

Some technical information is collected automatically while browsing the site:

mcw afflicted uses collected information only for specific, legitimate, and transparent purposes. The main areas of use are detailed below.

3.1 Account Management and Service Delivery

Personal information is used to create and manage your account, process transactions, apply bonuses and promotions, and communicate with you about general service matters.

3.2 Security and Fraud Prevention

Information is processed to detect multiple accounts, suspicious transactions, or unauthorized access, and to ensure the overall security of the platform. mcw afflicted uses SSL encryption and advanced security technology.

3.3 Customer Support

When providing support via 24/7 live chat or email, we use your account and transaction information to resolve issues quickly.

3.4 Responsible Gaming

User playing patterns are monitored to assess the risk of excessive betting. To learn more, visit our Responsible Gaming page, where self-limits and account pause options are discussed in detail.

3.5 Service Improvement

Information is used to analyze user experience and make the game layout, navigation, and payment process simpler and more effective.

3.6 Marketing Communications

With your consent, mcw afflicted may send relevant offers and promotional information. You can withdraw this consent at any time from your account settings.

4.1 Retention Period

mcw afflicted stores user information only for as long as necessary. Information may be retained during the active period of your account and, after account closure, for a set period as required by law. Transaction data may be stored for a longer period for financial audit purposes.

4.2 Technical Security Measures

mcw afflicted has put the following technical measures in place to protect your information:

• Data transmission is secured through SSL/TLS encryption
• Sensitive data is stored in encrypted form
• Login security is strengthened through OTP verification
• Server access is restricted and regularly monitored
• Suspicious activity is monitored automatically

4.3 Internal Access Controls

Among mcw afflicted's staff, only those who need it for their work can view specific user information. Every instance of data access is logged and reviewed regularly.

mcw afflicted does not sell your personal information or share it with third parties for commercial purposes. However, information may be transmitted in the following limited circumstances for the operation of the service.

5.1 Payment Processing

Only the necessary transaction details are shared with mobile wallet providers such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. These third parties operate under their own privacy policies.

5.2 Game Providers

Certain identification information may be sent to game studios such as Evolution, Pragmatic Play Live, or PG Soft to ensure their services run properly. This information is limited to managing game sessions only.

5.3 Technology and Analytics Services

Third-party software may be used for the technical operation of the site and to improve service quality. In such cases, personally identifiable information is kept to a minimum.

5.4 Legal Obligations

Information may be provided in response to a court order or a lawful request from a government authority. In such situations, every effort will be made to notify you where possible, unless legally prohibited.

Cookies and similar technologies are used on the mcw afflicted website and app. Cookies are small text files stored on your device that improve site functionality and user experience.

6.1 Essential Cookies

These cookies are essential for the core functions of the site — they are used to keep login sessions active, store security tokens, and remember preferred language and settings.

6.2 Performance Cookies

These cookies are used to analyze which parts of the site are used most and where issues occur. The data obtained from them is generally anonymous.

6.3 Cookie Controls

Cookies can be limited or disabled from your browser settings. However, disabling essential cookies may cause some site features to not work properly.

Every user registered with mcw afflicted has certain basic rights over their own information. You can contact the support team at any time to exercise these rights.

mcw afflicted will endeavor to respond to your request within a reasonable time of receiving it. However, for legal or security reasons, it may not always be possible to delete or disclose certain information.

You can learn in detail about the organization's identity and operations on our About Us page to fully understand the policies of our service.

mcw afflicted strictly prevents anyone under the age of 21 from using the site. This is an essential policy of ours for the Bangladesh market.

• Date of birth is verified at the time of registration
• In suspicious cases, age is verified through identity documents
• Accounts registered under the name of a minor are closed immediately
• No information about minors is stored

If a parent or guardian suspects that their child is using this platform, please notify our support team immediately. We will take prompt action.

mcw afflicted reserves the right to update this privacy policy at any time. The policy may be changed if the scope of services expands, technical changes occur, or new legal obligations arise.

For significant changes, registered users will be notified by email or app notification where possible. Continued use of the site after changes will be considered as acceptance of the updated policy.

If you have any questions about any part of this policy, you may find answers on our general FAQ page — many common topics are explained in detail in the FAQ section.

For any questions, complaints, or requests regarding your information related to this privacy policy, please contact the mcw afflicted support team.

When sending a request to delete, correct, or access your data, please contact us from your registered email or mobile number so that identity verification is easier.