For ages 21 and above

mcw afflicted Responsible Gaming

Staying in control is just as important as enjoying the game. mcw afflicted believes that every player's gaming experience should be mindful, measured and enjoyable — never stressful.

For those aged 21 and above only

What is Responsible Gaming and why does it matter

Online gaming and betting can be enjoyed as a form of entertainment, but it requires awareness and moderation. Responsible gaming means staying within a set budget, managing your own time, and seeing gaming as entertainment rather than a way to earn money.

At mcw afflicted we prioritise every user's mental and financial wellbeing. Our Terms and Conditions detail the restrictions related to gaming and the responsibilities of users, and every member should read them.

Registering here means you confirm that you are at least 21 years old and that you are using this platform entirely of your own free will. Anyone under 21 is strictly prohibited from opening an account or placing bets on this site.

If a person feels that gaming is having a negative effect on their daily life, relationships or finances, this may be a sign of problematic gambling. In that situation, help should be sought without delay — our 24/7 live chat support is always available.

Take Control for Yourself

mcw afflicted offers several self-limit tools to help you play with awareness.

Deposit Limit

Set a maximum amount you will deposit per day, per week or per month. This helps you avoid putting in a large sum all at once.

Financial Protection

Time Limit

Set a limit on how long you play in one session. When the set time is up, the platform will remind you to take a break.

Time Management

Self-Exclusion

If you feel you need a temporary break, you can request that your account be suspended for a set period — from one week to several months.

Break Option

Bet Limit

Decide in advance the maximum amount you will stake on a particular game or in a single day. This is useful for staying within your budget.

Bet Control

Reality Check

At set intervals, a notification will appear to remind you how long you have been playing and how much you have spent.

Awareness

Loss Limit

Use the option to have play stopped automatically once losses reach a certain amount — this plays an important role in avoiding large financial losses.

Loss Prevention

To activate these features, contact our 24/7 live chat support or send a request directly by email. Our support team is ready to assist in both Bengali and English.

Recognise the Signs of Problematic Gaming

When gaming is no longer entertainment and becomes a dependency, certain behavioural changes can be noticed. Be alert if you see any of the signs below in yourself or in a family member.

Warning Signs

  • Repeatedly betting more to try to recover losses
  • Borrowing money from family or friends because of gaming
  • Feeling unable to stop playing even when you try
  • Hiding the amount you play or the time you spend from family or friends
  • Gaming for long periods while neglecting work, studies or family responsibilities
  • Feeling restless, irritable or anxious when not gaming
  • Spending money set aside for essential costs (food, rent, medical expenses) on gaming

If any of these signs feel familiar, be honest with yourself and seek help as soon as possible. Problematic gaming is a mental health issue — it is not a sign of weakness; recognising it takes courage.

Under our Privacy Policy, your personal information and gaming history are kept fully secure. If you request a limit or self-exclusion, this is not disclosed to anyone you know.

Asking for Help Takes Courage

mcw afflicted Support

24/7 Live Chat
Contact our support team via the site's live chat at any time. You can talk about responsible gaming limits, self-exclusion or any concern — support is available in both Bengali and English.
Email Support
For detailed requests or self-exclusion applications, write to us by email. Email address: [email protected] — all messages are replied to.
Family and Close Ones
Share your concerns with a trusted family member or close friend. Support from the people around you can often be the first step before seeking professional help.
Professional Counselling
Seeing a mental health professional or counsellor can be the most effective step. Specialists in behavioural addiction provide help in confidence.

Prioritise Your Mental Health

Taking a break from gaming is not failure. From time to time, ask yourself — am I still playing for fun, or am I playing out of habit or pressure? An honest answer to that question can make a lot of things clear.

Before every gaming session, set a clear budget for yourself and stick to it. Play for enjoyment, not with the aim of winning.

Mental Wellbeing

mcw afflicted's Commitment

As a responsible platform, mcw afflicted ensures the following steps are in place. To learn more about us, visit the About Us page.

Step Description
Age Verification Age is verified at the time of registration. Those under 21 are not permitted to open an account.
Self-Exclusion Option Any member can at any time request that their account be suspended for a set period.
Limit-Setting Tools Deposit, loss and time limits are set at the member's request.
Awareness Information Information about responsible gaming is clearly available in various sections of the site.
Trained Support Team Our 24/7 support team handles responsible gaming requests with care and empathy.
Data Confidentiality Information about gaming limits or self-exclusion is kept strictly confidential.

Tips for Healthy Gaming in Moderation

Building good habits can make gaming a healthy part of your leisure time. Keep the following tips in mind:

  • Before each gaming session, set a clear budget and time limit and stick to them.
  • Do not bet more to try to win back money you have lost — it only increases your losses.
  • Never borrow money or break into savings to fund your gaming.
  • Do not turn to betting as a way to pay off debt or cover bills.
  • Never place bets while under the influence of alcohol or any other substance.
  • Gaming is just one part of your leisure time — keep a balance with family, friends, hobbies and work.
  • Take regular breaks and check in with how you are feeling after each session.

Visit our FAQ page for answers to common questions — it has detailed information on account management, transactions and responsible gaming.

Responsible Gaming FAQ

You must be at least 21 years old to open an account at mcw afflicted and take part in any form of betting or gaming. Age verification is completed during registration.

Contact our 24/7 live chat or email us at [email protected] and let us know how long you want to self-exclude. Our support team will process your request promptly. During this period, no transactions or betting will be possible on your account.

A request to lower your deposit limit takes effect immediately. However, raising a limit has a waiting period, so that decisions are not made on impulse. This is done for your protection.

If you suspect that an underage person is using your device or account to play, contact us immediately by email at [email protected] or via live chat. We will take the necessary steps without delay. Use a password or PIN to protect your device.

Mental health professionals and counsellors are available in Bangladesh. You can contact the mental health department of a nearby hospital or a private counselling centre. Advice from a familiar doctor can also be helpful. The mcw afflicted support team can provide further guidance as needed.

No, your account is not automatically reactivated when the self-exclusion period ends. To reactivate it, you will need to contact our support directly, so that you can make the decision consciously.